HRT Mismanagement – A Day Late, A Dollar Short

I didn’t actually think that I would be writing an article such as this. While I assumed that HRT was just as mismanaged as every other government-run organization in the region, state, or country, I also assumed that HRT would at least step up their game for this project. The HRT President and CEO, Michael Townes is a nice guy with good ideas. Unfortunately, whether his direct fault or not, he is the President and CEO, therefore making him ultimately responsible for the inner workings of HRT. This problem is deeper than Mr. Townes. If we ever want to have a strong, regional transit company, we need to get to the root of the problem. In my opinion, the root of this particular issue stems from poor project management. That is not Mr. Townes’s direct responsibility. The Tide has a project manager and a third-party consultant whose stated job is project management. All of this management should be held immediately accountable. First off, the consulting company is over budget. How in the world can we allow a company tasked with keeping costs under control  to go over budget? I consider that a failure. According to a story by WVEC, “Factors cited by HRT include unexpected conditions in the field, requests for design changes, underground utility relocation, consultant issues, and management problems.” I will go with the first three. Sh*t happens. but the final two are unacceptable. If HRT themselves can point out that consultant issues and management problems are the cause for part of our problems, why are these people still employed. It is my personal belief that when a person is hired for a job, they are to do that job. If they fail to do that job, they should be terminated. This applies to head executives as well as 7-Eleven employees. You are paid to do a job. Your employment agreement is a contract between you and your employer. A breach of contract should result in termination unless some rare circumstance exists. Fire the consultants and sue for the money back. As far as I am concerned, if your job is to keep an eye on the money and you instead rob us blind, you should be held accountable. Additionally, there are others that should be docked pay at a minimum. Take the Senior Vice President for Development, Jayne Whitney. Her HRT bio states that she is “currently responsible for the planning, engineering, design and construction and funding of major capital projects in the organization, including New Starts projects such as the Norfolk Light Rail project.” (By the way, Ms. Whitney, if you ever read this, could you please remind your webmaster that stating that you “began [your] professional career with VDOT and performed highway planning and public transportation planning,” just screams inept to this part of the state?)  Or look at Jim Price, Vice President of Rail Operations. What does he do right now? There are no “rail operations.” This means that either he sits on his hind parts all day (and we should lay him off) or he is actively involved in the management of this project (and should be held accountable).

Hampton Roads needs this to succeed. We cannot continue to allow waste and incompetence to drive our regional organizations. Bone fide mistakes do happen. I understand that.Especially when you work Downtown, you never know what is lurking underground. When you work in an office, however, and are tasked to not drop the ball, you should either do it or get out. SPSA, HRT, VDOT, each individual city council, the CTB, the General Assembly, etc. all seem to just maintain the status quo. In Hampton Roads this appears to be, “screw the taxpayers.” Light rail can and will work here. So will HRT. As citizens, however, we need to strongly voice our opinion that we want competent staff members before we want expensive ones with lofty resumes.